Effective date: August 15, 2018
Aitheon ("us", "we", or "our") operates the aitheon.com website (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use
our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of
Service is the aitheon.com website operated by Aitheon
Personal Data means data about a living individual who can be identified from those data (or from those and
other information either in our possession or likely to come into our possession).
Cookies are small files stored on your device (computer or mobile device).
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons)
determines the purposes for which and the manner in which any personal information are, or are to be,
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to
While using our Service, we may ask you to provide us with certain personally identifiable information that can be
used to contact or identify you ("Personal Data"). Personally, identifiable information may include, but is not
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other
information that may be of interest to you. You may opt out of receiving any, or all, of these communications from
us by following the unsubscribe link or the instructions provided in any email we send.
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include
information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the
pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device
identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so ("Location Data"). We use
this data to provide features of our Service, to improve and customise our Service.
You can enable or disable location services when you use our Service at any time by way of your device
Tracking & Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to
your browser from a website and stored on your device. Other tracking technologies are also used such as beacons,
tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do
not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies
We use Session Cookies to operate our Service.
- Preference Cookies
We use Preference Cookies to remember your preferences and various
- Security Cookies
We use Security Cookies for security purposes.
- User ID
Google Analytics makes use of a feature called User ID. It is used for more accurate tracking of Users by associating that User with the same ID over various sessions and devices and makes it possible to connect Data from Google Analytics with other collected User Data. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.
Use of Data
Aitheon uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events
offer that are similar to those that you have already purchased or enquired about unless you have opted not to
receive such information
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Aitheon legal basis for collecting and using the personal
which we collect it.
Aitheon may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it is not overridden by your rights
- For payment processing purposes
- To comply with the law
Retention of Data
Aitheon will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy
Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for
example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our
legal agreements and policies.
Aitheon will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter
period of time, except when this data is used to strengthen the security or to improve the functionality of our
Service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of
your state, province, country or other governmental jurisdiction where the data protection laws may differ from
those of your jurisdiction.
If you are located outside Ukraine and choose to provide information to us, please note that we transfer the data,
including Personal Data, to Ukraine and process it there.
Aitheon will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance
unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Aitheon may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Aitheon
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or
method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your
Personal Data, we cannot guarantee its absolute security.
Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform
websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Aitheon aims to
take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our
systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible,
you can access, update or request deletion of your Personal Data directly within your account settings section.
If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that
information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of
your personal information.
The right to data portability. You have the right to be provided with a copy of the
information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time
where Aitheon relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.
For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the
Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated
not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google
uses the data collected to track and monitor the use of our Service. This data is shared with other Google
services. Google may use the collected data to contextualise and personalise the ads of its own advertising
You can opt-out of having made your activity on the Service available to Google Analytics by installing the
analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:
We may provide paid products and/or services within the Service. In that case, we use third-party services for
payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party
processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint
effort of brands like Visa, MasterCard, American
Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Cloud service provider
Slack Technologies, Inc.
Internal communication tool
Customer relationship management software
Customer relationship management software
Chat and customer relationship management software
Amazon Web Services, Inc..
Cloud hosting provider
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will
We have no control over and assume no responsibility for the content, privacy policies or practices of any third
party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a
parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we
become aware that we have collected Personal Data from children without verification of parental consent, we take
steps to remove that information from our servers.
Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and
effective when they are posted on this page.